There are no make-ups due to illness OR vacation, etc. Weather cancellations may be rescheduled, however, if Beachwood swimming/Swim Cleveland cancels class(es), credits or refunds will be arranged. If the Beachwood City Schools are closed due to weather or unforeseen facility problems or closures, then classes are canceled.
Private lesson no-shows will be charged for the missed lesson. Cancellations are required by noon of the day of your lesson to avoid being charged for your lesson.
Cancellations within one week of scheduled classes prior to the first day will be given a refund minus a $20 service fee. If you reschedule for the next session of lessons a $10 service fee will be charged. Cancellations the first day of class or after will not be refunded. Classes canceled by the aquatics department will be refunded in full. You must contact the Aquatics Department (Brad) to begin the cancellation process. All refund request must be made in writing, and if granted, will be refunded within 60 days.
$25 charge for returned checks
A $15 pool use fee is non-refundable.
All specials expire on May 31 of that school year (e.g. purchase during the 2019-2020 school year and the special expires on May 31, 2020). There are no refunds for specials. If the special includes a dollar amount credit, you may use the credit towards current pricing.