There are no make-ups due to illness OR vacation, etc. Weather cancellations may be rescheduled, however if Beachwood swimming/Swim Cleveland cancels class(es), credits or refunds will be arranged. If the Beachwood City Schools are closed due to weather or unforseen facility problems or closures, then classes are cancelled.
Private lesson no-shows will be charged for the missed lesson.
Cancellations are required by noon of the day of your lesson to avoid being charged for your lesson.
Cancellations within one week of scheduled classes prior to the first day will be given a refund minus a $20 service fee. If you reschedule for the next session of lessons a $10 service fee will be charged. Cancellations the first day of class or after will not be refunded. Classes cancelled by the aquatics department will be refunded in full. You must contact the Aquatics Department (Brad) to begin the cancellation process. All refunds must be made in writing.
$25 charge for returned checks
A $15 pool use fee is non-refundable.
All specials expire on May 31 of the following year. There are no refunds for specials. If the special includes a dollar amount credit, you may use the credit at any time until the expiration date.